Every so often we get a message from our mail order customers telling us what they think. As these come in, we will share them with you HERE.
"My plant order was received in perfect condition!!! Healthy, verdant, well grown plant as well. Thank you for your meticulous care. Your tracking, follow-through and followup is incomparable!!! Can't provide enough superlatives."
– Lawrence G, Centennial, CO
“Best experience ever ordering plants online . . .
Super FAST shipping.
Wonderful packaging.
Very healthy plant.
Thank you!!”
– paula g, Everett, WA
“I have been buying plants by mail for 25 years. So when I say that you guys have the most mature, healthy, well-packaged plants I HAVE EVER RECEIVED you know that’s really something!!!!!!!!!!!!! Thank you!”
– VC, Buena Park, CA
“Just a note to express my appreciation for the plants you sent. In the 25 years that I’ve mail-ordered plants, I have never received plants packaged in the most conscientious and meticulous manner in which you package your plants!”
– RR, Union City, NJ
“Just wanted to let you know that the tomato plants that I ordered and had shipped this year in SoCal were the best!! I appreciate that you had a number of harder to locate varieties (Pierce’s Pride is one of my all time favorites) and they were very healthy and hardy…better than White flower farm and Windrose gardens (in Paso Robles). I had much success growing my own seedlings this year but will be back to you next year for the elusive and rare ones. Keep up the great work.”
– JA, Hermosa Beach, CA
“Thanks for the delivery today – sorry I missed you. Thanks so much! The plants look wonderful!”
– RR, Healdsburg, CA
“I received my first order from your nursery yesterday. I was so impressed with your plants and the packing method you used that I had to order more. Please ship when convenient for you. Thank you for your great service.”
– DM, Los Gatos, CA
“All of my plants from you in all of the orders have arrived in great condition, packed with such care. I just wanted you to know how much I appreciate such great customer service. So far, everything I planted is still alive, which is something of a miracle, I am a complete novice gardener!”
– MB, Fresno, CA
“Just received my first shipment and the plants are spectacular! Thank you :-)”
– ND, Patterson, CA
“Thank you for your prompt shipping concerning my order with really great plants. Have a great weekend. Will be back soon for an additional order!”
– DR, Bakersfield, CA
“Thanks! The order arrived yesterday and the Penstemon plants were healthy and in great shape. I’m very happy with the delivery and the plants are in the ground!”
– CW, Los Altos, CA
“I just received my order of 3 Geum plants and am absolutely thrilled with them. EXCELLENT service, packaging, and very nice, big, healthy plants. Thank you so much. I will definitely order from you again!”
– MK, Long Beach, CA
“Wow! I am beyond impressed with your service on this order.
Your amazingly careful and thoughtful packaging enabled the Salvia ‘Waverly’ to arrive looking as though they had never been bounced around in the mail at all — and, as a postal employee, I can tell you, there was a fair amount of bouncing involved :)
Thank you very much, both for restoring my faith in the ability of people to do a good job and for adding two beautiful new members to my bee and hummingbird border.”
– RS, San Francisco, CA
“My order arrived today!! The packing job was wonderful and the plants were undamaged and looked very perky. Thank you so much. I look forward to your offerings in 2014.”
– DS, Hathaway Pines, CA
“The plants have arrived, and I am extremely impressed. They are so healthy and came wrapped beautifully!! You have yourself a forever customer! Thank you so much.”
– AJ, Camas, WA
“I just received my Cat Thyme plants and they are beautiful! I was very surprised to see them arrive so healthy and strong looking. Thank you so much for taking great care in their shipment to me.”
– LS, St. Augustine, FL
“Came yesterday in XLNT condition. Thank you. Very good packing job.
– JL, Long Beach, CA
“They arrived today and are excellent. I potted them up so I can plant in the fall when the temps are more mild. Product, service and shipment were tops. You’re doing business 100% right.
– KS, Santa Fe, NM
“Order arrived this morning in perfect shape. Thanks so much for your great service!!!
– BP, Marietta, GA
“Fantastic shipping job! My 2 Meerlo Lavender arrived looking like they just came out of the ground–you guys sure know how to pack them. They’re in the ground now. This was my first experience with you, won’t be my last. Thank you for the attention to detail.
CH, Lacey, WA
“Received my order on Thursday, all plants arrived in perfect shape. Your eye to detail on packaging is beyond my expectations!
KN,
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