We get asked these questions all the time, and that's why they're called
Q. How are your plants packaged for shipping?
A. Glad you asked. Here is a photo tour of the packing process for mailorder plants to be shipped via UPS.
These are our shipping boxes. They safely and securely hold four or eight 4" plants.
These are the inserts that are wrapped around each plant before they go in the main shipping box. The inserts keep the plants from moving around in the box during shipping.
First, the plant is removed from the pot, and the soil and roots are wrapped in plastic. Then the plant is put back into its pot. The plastic wrap helps to retain moisture, and keeps the shipping box dry.
The plants are then each placed in an insert, and are then loaded into the shipping carton. Extra foliage is either folded in with the plant, or trimmed if necessary.
And here is your plant order, all boxed and ready to be shipped to you in about 2 days.
Q. Why do you charge so much for shipping?
A. When you finalize your order, a shipping charge is quoted for your order based on weight, destination, and mode of transportation. We will never charge you more than that amount for shipping. In fact, we usually reduce the final charge for the order upon settlement because the actual shipping charge ends up being less than what has been quoted. Bottom line, we only charge you what we pay for shipping.